Customer Contact Service Numbers
Dvla Drivers Medical Contact Numbers
0871 789 0524
Dvla Drivers Medical Contact Numbers

Updated on Feb 23rd, 2018

• Direct Contact Number:
    0871 789 0524
• HQ Address: DVLA, Swansea, SA99 1AR, United Kingdom
• Opening Hours: Visit the official website below for your local open hours.
• Website:
Calls to 0870 & 0871 numbers cost 13p per minute plus your phone company access charge.

Driving with a medical condition

Telling DVLA about a medical condition or disability.
You must tell DVLA if you have a driving licence and:

• you develop a notifiable medical condition or disability
• a condition or disability has got worse since you got your licence

Notifiable conditions are anything that could affect your ability to drive safely. They can include:

• epilepsy
• strokes
• other neurological and mental health conditions
• physical disabilities
• visual impairments

If you're in Northern Ireland you must contact the Driver and Vehicle Agency (DVA).

Check if a health condition affects your driving:
Check DVLA Medical Conditions Online

Tell DVLA about a medical condition that could affect your driving:
You must tell DVLA about a health or medical condition that could affect your driving.

You'll need to enter details about your current driving licence and your condition. You might also need to give your GP's name and address.

You can only use the online service to report:

• a condition that affects your vision
• a defibrillator that you've had fitted
• diabetes
• epilepsy
• a heart condition
• a sleep condition
• Parkinson's disease
• a stroke
• transient ischaemic attack (TIA)

Renew your short-term medical driving licence:
You can renew your short-term medical driving licence if:

• you have one because of a medical condition
• it lasts for 1, 2, 3 or 5 years
• it's about to expire, or already has

You can also renew your short-term medical driving licence by post. DVLA will send you a renewal reminder 90 days before your licence expires. If you don't receive a reminder, you should order form D1 and download and fill in the medical forms for your condition. Send them all to DVLA - the address is on the forms.

Driving eyesight rules:
You must wear glasses or contact lenses every time you drive if you need them to meet the standards of vision for driving.

You must tell DVLA if you've got any problem with your eyesight that affects both of your eyes, or the remaining eye if you only have one eye.

This doesn't include being short or long sighted or colour blind. You also don't need to say if you've had surgery to correct short sightedness and can meet the eyesight standards.

Check if you need to tell DVLA about your eyesight problem by searching the A to Z of medical conditions that could affect your driving.

Standards of vision for driving You must be able to read (with glasses or contact lenses, if necessary) a car number plate made after 1 September 2001 from 20 metres.

You must also meet the minimum eyesight standard for driving by having a visual acuity of at least decimal 0.5 (6/12) measured on the Snellen scale (with glasses or contact lenses, if necessary) using both eyes together or, if you have sight in one eye only, in that eye.

You must also have an adequate field of vision - your optician can tell you about this and do a test.

Reapply for a driving licence following a medical condition

How to reapply.
DVLA will send you a letter when your licence is taken away or surrendered, or if your application for a driving licence is refused. The letter will tell you if there's a period of time you need to wait before getting a new licence.

You can then reapply 8 weeks before the end of this period.

INF188/6 - Can I drive while my application is with DVLA?
Section 88 of The Road Traffic Act 1988 may allow you to continue driving even though you do not hold a current driving licence. In practice, this will be when you have applied to the DVLA to renew your licence, but the licence expires (runs out) while we are processing the application.

Can I drive while my application is with DVLA?

Surrendering your driving licence
There's no legal age at which you must stop driving. You can decide when to stop, but medical conditions can affect your driving and might mean you have to give up your driving licence until you can meet the medical standards of fitness to drive again.

When you decide to stop driving or are advised by your doctor to stop you'll need to tell DVLA and send them your licence.

Check your driving skills
Speak to your GP if you want to keep driving but are worried about your ability.


This website is a telephone directory/call routing service and is not in any way affiliated with any of the business entities listed. Please note that calls to our 0870 numbers cost 13p/minute and our 0871 numbers cost 13p/minute, plus your phone company's access charge where applicable. Our site also provides alternative numbers that include the official numbers as found in their respective websites and other sources.

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