Customer Contact Service Numbers
Contact Hastings Direct Insurance Phone Number
0871 789 0951
Contact Hastings Direct Insurance Phone Number

Updated on Feb 23rd, 2018

• Direct Contact Number:
    0871 789 0951
• HQ Address: Conquest House, Collington Avenue, Bexhill-on-Sea, East Sussex, TN39 3LW
• Opening Hours: Visit the official website below for your local open hours.
• Website:
Calls to 0870 & 0871 numbers cost 13p per minute plus your phone company access charge.

Hastings Direct Insurance, Quotes, Customer Service, Contact Phone Numbers UK

Why choose Hastings Direct car insurance?
Select the level of cover that's right for you, and choose from a range of great optional extras to create the perfect package for your needs and budget.

We'll give you a car insurance quote for Hastings Direct and Hastings Premier so you can choose the level of cover that's right for you.

Cover included:
• If you're hit by an uninsured driver, you won't lose your no claims discount or have to pay excess
• Don't lose your no claims discount if your car's vandalised
• Get a courtesy car while yours is being repaired
• Insured in the EU for up to 90 days per trip
• Personal accident cover up to £5,000
• In-car entertainment cover
• Defaqto 5 Star rated cover
• Child car seat cover
• Windscreen cover
• Four tiers of breakdown cover
• Motor legal expenses


How do I make a car insurance claim?
If you need to report a claim, call our helpline on 0871 789 0951 as soon as possible. One of our friendly team members will talk you through the straightforward claims process, advising you on the next steps.

What's a no claims discount?
A no claims discount is rewarded to drivers for each year you don't make a claim. Show you're a safe and responsible driver and you could earn a discount on your premium.

Can I add a driver to my policy?
You're able to add a driver to your policy at any time, as long as they meet the insurer's individual terms. There's a £25 fee, and your premium may be affected.

At Hastings Direct we pride ourselves on offering quality cover for competitive prices. But don't just take our word for it, here's what our customers say about us.

Switching your car insurance
Did you know Hastings Direct is one of Britain's most switched to car insurance providers? Switch to a Hastings Direct policy today and you could shave pounds off your car insurance.

Hastings Direct van insurance
Get a courtesy vehicle while yours is being repaired
Up to £750 of in-van entertainment system cover
Unlimited windscreen and glass cover
Up to £250 of personal items cover
24 hour UK claims helpline
Up to 65% protected no claims discount
Motor legal expenses cover
Breakdown cover

Hastings Direct also offers a range of optional extras, such as personal accident, breakdown and substitute vehicle cover, which you can easily add to your van policy. Limitations may apply to these products.

Van Insurance FAQs

Are my tools covered?

No – you'll need to add tools in transit insurance to your policy. Depending on the premium you pay, you'll receive either £2,500 or £5,000 worth of cover for tools that are lost, damaged or destroyed while being loaded upon, carried by, temporarily housed upon, or being unloaded from the insured van.

Can I transfer my NCD from my car to my van?

Unfortunately not. If you've built up a no claims discount driving a car, you can only transfer it to another car. No claims discounts can't be applied to multiple vehicles.

I've been involved in an accident. What do I do?

If you need to report an incident or make a claim, call us as soon as possible on 0871 789 0951 . We'll ask you for your policy number so make sure you have it to hand. Lines are open 24 hours a day, 365 days a year.

Hastings Direct bike insurance
We provide two levels of bike insurance so you can make sure you get the right cover for your needs.

Cover included:
• 90 days of EU cover each trip abroad per trip
• Multi bike – savings on additional bikes
• Protected no claims discount available
• Discounts for advanced riders
• Defaqto 5 Star rated cover
• Uninsured driver promise
• 24/7 UK claims helpline
• Helmet and leathers cover
• £100,000 of legal cover

Bike Insurance FAQs

Is my riding gear covered?
Not automatically, but we do offer helmet and leathers insurance as an optional extra. For just £2.67 per month (excluding interest), you'll receive up to £750 worth of cover in the event your riding gear is damaged in a motorbike accident anywhere in the UK.

I'm 16, can I ride a scooter?
You can ride a moped or scooter from the age of 16, but you'll need to get yourself a provisional licence and undertake compulsory basic training (CBT). Once this is complete, you can ride a scooter or moped up to 125cc with a power output of 11kW. You need to display L plates (L or D plates in Wales) until you pass your full motorbike test.

Can I carry passengers?
Hastings Direct motorbike insurance doesn't include cover for pillions as standard. If you have a full motorbike licence, you can request pillion cover is added to your policy.

Hastings Direct Home Insurance
• £100,000 alternative accommodation cover
• New for old (excluding linens and clothing)
• £1,000,000 of buildings insurance
• £75,000 of contents insurance
• 24 hour UK claims helpline
• Defaqto 5 Star rated cover
• Family legal expenses cover
• Home emergency cover

Learn more about family legal expenses cover and Home emergency cover, as limitations may apply.

Upgraded to £200,000 for Premier policies. Only for building and building and contents policies.

Can be increased up to £150,000 for an additional charge.

The services we provide are covered under the Financial Services Compensation Scheme.


This website is a telephone directory/call routing service and is not in any way affiliated with any of the business entities listed. Please note that calls to our 0870 numbers cost 13p/minute and our 0871 numbers cost 13p/minute, plus your phone company's access charge where applicable. Our site also provides alternative numbers that include the official numbers as found in their respective websites and other sources.

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Contact Hastings Direct phone number on 0871 789 0951 for Making a Claim, Quotes, Bike Insurance, Car Insurance, Policy Renewal, MultiCar, Home Insurance